Resurs - Notice history

All systems operational

Checkout - Operational

Credit Cards - Operational

Merchant API - Operational

Merchant Portal - Operational

Merchant Reporting - Operational

Onlinebank - Operational

Resurs App - Operational

Resurs Website - Operational

Telephony - Operational

Butiksredovisning - Operational

eSKAT - Operational

Retail Finance Finland - Operational

Inspire - Operational

MitID - Operational

eID - Operational

Credit Applications - Operational

Network - Operational

BankID - Norway - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Consumer loan - Operational

Notice history

Nov 2025

SMS service
  • Resolved
    UTC
    Resolved

    The incident affecting INC0096267 has now been resolved. If you still experience any issues due to this incident, don’t hesitate to contact Service Desk (+4642 38 20 15).

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with our SMS service. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Oct 2025

Several issues
  • Resolved
    UTC
    Resolved

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with multiple services. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Several issues
  • Resolved
    UTC
    Resolved

    The incident affecting Merchant Reporting and Butikredovisning has now been resolved. If you still experience any issues due to this incident, don’t hesitate to contact Service Desk (+4642 38 20 15).

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with Merchant Reporting and Butikredovisning. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Provenir down
  • Resolved
    UTC
    Resolved

    The incident affecting Provenir has now been resolved. If you still experience any issues due to this incident, don’t hesitate to contact Service Desk (+4642 38 20 15).

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with Provenir. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Sep 2025

Resurs App
  • Resolved
    UTC
    Resolved

    The incident affecting INC0093308 has now been resolved. If you still experience any issues due to this incident, don’t hesitate to contact Service Desk (+4642 38 20 15).

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with Resurs mobile app. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Merchant Portal
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with Mercant Portal. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Merchant Portal
  • Resolved
    UTC
    Resolved

    The incident affecting Merchant Portal has now been resolved. If you still experience any issues due to this incident, don’t hesitate to contact Service Desk (+4642 38 20 15).

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Monitoring
    UTC
    Monitoring

    We have identified the issue and applied a fix. We are now closely monitoring system performance while we work on a permanent resolution.

    Reference: INC0092473

    We apologize for any inconvenience this may have caused.

    Regards, Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with Mercant Portal in Finland. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Sep 2025 to Nov 2025

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