Resurs - Notice history

All systems operational

Checkout - Operational

Credit Cards - Operational

Merchant API - Operational

Merchant Portal - Operational

Merchant Reporting - Operational

Onlinebank - Operational

Resurs App - Operational

Resurs Website - Operational

Telephony - Operational

Butiksredovisning - Operational

SMS Service - Operational

Notice history

Dec 2025

Applications
  • Resolved
    Resolved

    The incident affecting Danish Loan & Credit Applications has now been resolved.
    If you still experience any issues due to this incident, don’t hesitate to contact Service Desk (+46 42 38 20 15).

     

    Reference: INC0097643

     

    We apologize for any inconvenience this may have caused.


    Regards,
    Resurs Bank IT

  • Investigating
    Investigating

    We are currently experiencing issues with Loan & Credit applications in Denmark. We are working on resolving the incident as soon as possible.

     

    We apologize for any inconvenience this may cause. Regards, Resurs Bank IT

Nov 2025

SMS service
  • Resolved
    Resolved

    The incident affecting INC0096267 has now been resolved. If you still experience any issues due to this incident, don’t hesitate to contact Service Desk (+4642 38 20 15).

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    Investigating

    We are currently experiencing issues with our SMS service. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Oct 2025

Several issues
  • Resolved
    Resolved

  • Investigating
    Investigating

    We are currently experiencing issues with multiple services. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Several issues
  • Resolved
    Resolved

    The incident affecting Merchant Reporting and Butikredovisning has now been resolved. If you still experience any issues due to this incident, don’t hesitate to contact Service Desk (+4642 38 20 15).

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    Investigating

    We are currently experiencing issues with Merchant Reporting and Butikredovisning. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Provenir down
  • Resolved
    Resolved

    The incident affecting Provenir has now been resolved. If you still experience any issues due to this incident, don’t hesitate to contact Service Desk (+4642 38 20 15).

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We are currently experiencing issues with Provenir. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Oct 2025 to Dec 2025

Next