Resurs - Notice history

All systems operational

Checkout - Operational

Credit Cards - Operational

Merchant API - Operational

Merchant Portal - Operational

Merchant Reporting - Operational

Onlinebank - Operational

Resurs App - Operational

Resurs Website - Operational

Telephony - Operational

Butiksredovisning - Operational

eSKAT - Operational

Retail Finance Finland - Operational

Inspire - Operational

MitID - Operational

eID - Operational

Credit Applications - Operational

Network - Operational

BankID - Norway - Operational

Consumer loan - Operational

Skatteetaten Norway - Operational

Notice history

View current status

Apr 2026

Login issue onlinebank
ResolvedMajor outage20 minutes
  • Resolved
    UTC
    Resolved

    The incident affecting login to app & onlinebank has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues logging in to Resurs app & Online bank. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Several issues
ResolvedMajor outage33 minutes
  • Resolved
    UTC
    Resolved

    The incident affecting several services has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    We are currently experiencing network issues affecting several services. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Mar 2026

UC
ResolvedMajor outage16 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    UC is currently experiencing technical issues, which may affect credit applications. We apologize for any inconvenience this may cause.

    Kind regards,

    Resurs Bank IT

MitID
ResolvedMajor outage4 hours 34 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    MitID is currently experiencing technical issues, which may affect access to our services. We apologize for any inconvenience this may cause.

    Kind regards,

    Resurs Bank IT

Authentication
ResolvedPartial outage51 minutes
  • Resolved
    UTC
    Resolved

    The incident affecting Authentication has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with Authentication due to a technical vendor issue. We apologize for the inconvenience. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Norwegian BankID
ResolvedDegraded performance54 minutes
  • Resolved
    UTC
    Resolved

    The incident affecting Norwegian BankID has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    Norwegian BankID is currently experiencing technical issues, which may affect access to our services. We apologize for any inconvenience this may cause.

    Kind regards,
    Resurs Bank IT

Feb 2026

Multiple services
ResolvedMajor outage33 minutes
  • Resolved
    UTC
    Resolved

    The incident affecting multiple services has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with multiple services. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

MitID down
ResolvedMajor outage1 hour 30 minutes
  • Resolved
    UTC
    Resolved

    The incident affecting MitID has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    MitID is currently experiencing issues. We are monitoring the incident. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Multiple services
ResolvedMajor outage54 minutes
  • Resolved
    UTC
    Resolved

    The incident affecting multiple services has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Monitoring
    UTC
    Monitoring

    We have identified the issue and applied a fix. We are now closely monitoring system performance while we work on a permanent resolution.

    Reference: INC0100555

    We apologize for any inconvenience this may have caused.

    Regards, Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with multiple services. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Onlinebank login issues
ResolvedMajor outage1 hour 19 minutes
  • Resolved
    UTC
    Resolved

    The incident affecting Onlinebank has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Update
    UTC
    Update

    We are currently experiencing login issues with Onlinebank. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT


  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with Onlinebank. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Telephony issues
ResolvedMajor outage11 minutes
  • Resolved
    UTC
    Resolved

    The incident affecting telephony has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing technical issues with our telephony operator, which are affecting customers in Norway, Denmark, and Finland.

     

    Our teams are actively working together with the supplier to resolve the issue as quickly as possible.

     

    Please note that our chat service remains fully operational and can be used as usual during this time.

     

    We apologize for the inconvenience and appreciate your patience.

    Kind regards,
    Resurs Bank IT

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Feb 2026 to Apr 2026

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