Resurs - Several issues – Incident details

All systems operational

Several issues

Resolved
Major outage
Started 4 months agoLasted 34 minutes

Affected

Checkout

Operational from 9:03 AM to 9:15 AM, Partial outage from 9:15 AM to 9:37 AM

Merchant Portal

Operational from 9:03 AM to 9:15 AM, Partial outage from 9:15 AM to 9:37 AM

Onlinebank

Operational from 9:03 AM to 9:15 AM, Partial outage from 9:15 AM to 9:37 AM

Resurs App

Operational from 9:03 AM to 9:15 AM, Partial outage from 9:15 AM to 9:37 AM

Resurs Website

Operational from 9:03 AM to 9:15 AM, Partial outage from 9:15 AM to 9:37 AM

Telephony

Operational from 9:03 AM to 9:15 AM, Partial outage from 9:15 AM to 9:37 AM

Updates
  • Resolved
    UTC
    Resolved

    The incident affecting several services has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    We are currently experiencing network issues affecting several services. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT