Resurs - Telephony issues – Incident details

All systems operational

Telephony issues

Resolved
Major outage
Started about 1 month agoLasted 11 minutes

Affected

Telephony

Major outage from 11:14 AM to 11:25 AM

Updates
  • Resolved
    Resolved

    The incident affecting telephony has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    Investigating

    We are currently experiencing technical issues with our telephony operator, which are affecting customers in Norway, Denmark, and Finland.

     

    Our teams are actively working together with the supplier to resolve the issue as quickly as possible.

     

    Please note that our chat service remains fully operational and can be used as usual during this time.

     

    We apologize for the inconvenience and appreciate your patience.

    Kind regards,
    Resurs Bank IT