Resurs - Issues with our telephony – Incident details

All systems operational

Issues with our telephony

Resolved
Major outage
Started 6 months agoLasted about 1 hour

Affected

Telephony

Operational from 11:25 AM to 12:43 PM

Updates
  • Resolved
    Resolved

    The incident affecting our Telephony has now been resolved. If you still experience any issues due to this incident, don’t hesitate to contact Service Desk (+4642 38 20 15). We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    Investigating

    We are currently experiencing issues with Telia Ace voice. This affects all our phonelines and means that We are unable to recieve or make phonecalls. This incident has critical priority and are working on resolving the incident as soon as possible. 

     

    Reference: INC0089557

     

    Regards, IT Service Desk