Resurs - Incident – Incident details

All systems operational

Incident

Resolved
Operational
Started 11 months agoLasted about 1 hour

Affected

Checkout

Operational from 3:20 PM to 4:40 PM

Credit Cards

Operational from 3:20 PM to 4:40 PM

Merchant API

Major outage from 3:20 PM to 4:37 PM, Operational from 4:37 PM to 4:40 PM

Merchant Portal

Major outage from 3:20 PM to 4:37 PM, Operational from 4:37 PM to 4:40 PM

Merchant Reporting

Operational from 3:20 PM to 4:40 PM

Onlinebank

Operational from 3:20 PM to 4:40 PM

Updates
  • Resolved
    Resolved

    The incident affecting Multiple services has now been resolved. If you still experience any issues due to this incident, don’t hesitate to contact Service Desk (+4642 38 20 15). We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Monitoring
    Monitoring

    Update regarding the incident affecting Multiple Services:

    The services are working again, and we are still monitoring for further issues.

    Regards,

    Resurs Bank IT

  • Investigating
    Investigating

    We are currently experiencing issues with Multiple services. This causes disturbances to payments and applications at the moment. We are working on resolving the incident as soon as possible.

     

    Regards,

    Resurs Bank IT