Resurs - All services – Incident details

All systems operational

All services

Resolved
Major outage
Started 9 months agoLasted about 3 hours

Affected

Checkout

Major outage from 9:10 AM to 10:54 AM, Operational from 10:54 AM to 12:12 PM

Credit Cards

Operational from 9:10 AM to 12:12 PM

Merchant API

Major outage from 9:10 AM to 10:54 AM, Operational from 10:54 AM to 12:12 PM

Merchant Portal

Major outage from 9:10 AM to 10:54 AM, Operational from 10:54 AM to 12:12 PM

Onlinebank

Major outage from 9:10 AM to 10:54 AM, Operational from 10:54 AM to 12:12 PM

Resurs App

Major outage from 9:10 AM to 10:54 AM, Operational from 10:54 AM to 12:12 PM

Updates
  • Update
    Update

    The incident affecting all services has now been resolved. If you still experience any issues due to this incident, don’t hesitate to contact Service Desk (+4642 38 20 15). We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Resolved
    Resolved

    The incident affecting all services has now been resolved. If you still experience any issues due to this incident, don’t hesitate to contact Service Desk (+4642 38 20 15). We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Monitoring
    Monitoring

    Update regarding the incident affecting all services.

    We have implemented a fix and are monitoring the applications.

    Regards,
    Resurs Bank IT

  • Identified
    Identified

    We are currently experiencing issues affecting all services, including Merchant Portal, E-commerce, Checkout and APIs. As a result, payments are not possible. We are working on resolving the incident as soon as possible. Next update will be sent around 12:00.

    Regards,

    Resurs Bank IT