Resurs - NO BankID – Incident details

All systems operational

NO BankID

Resolved
Major outage
Started 2 days agoLasted 3 hours 26 minutes

Affected

BankID - Norway

Major outage from 10:45 AM to 11:40 AM, Operational from 11:40 AM to 2:12 PM

Updates
  • Resolved
    UTC
    Resolved

    The incident affecting Norwegian BankID has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Update
    UTC
    Update

    A third party has identified the issue and applied a fix. We are now closely monitoring system performance together with our vendors while we work on a permanent resolution.

    Reference: INC0115713

    We apologize for any inconvenience this may have caused.

    Regards, Resurs Bank IT



  • Monitoring
    UTC
    Monitoring

    A third party has identified the issue and applied a fix. We are now closely monitoring system performance together with our vendors while we work on a permanent resolution.

    Reference: INC0115713

    We apologize for any inconvenience this may have caused.

    Regards, Resurs Bank IT

  • Investigating
    UTC
    Investigating

    A third-party provider is experiencing issues with Norwegian BankID signing. Authentication remains operational, but signing may be affected.

     

    We are working with the provider to resolve the issue as quickly as possible.

    We apologize for any inconvenience this may cause. 

     

    Regards, Resurs Bank IT