Resurs - Several issues – Incident details

All systems operational

Several issues

Resolved
Major outage
Started 9 days agoLasted 1 hour 26 minutes

Affected

Checkout

Major outage from 11:11 AM to 12:14 PM, Operational from 12:14 PM to 12:38 PM

Merchant API

Major outage from 11:11 AM to 12:14 PM, Operational from 12:14 PM to 12:38 PM

Merchant Portal

Major outage from 11:11 AM to 12:14 PM, Operational from 12:14 PM to 12:38 PM

Credit Applications

Major outage from 11:11 AM to 12:14 PM, Operational from 12:14 PM to 12:38 PM

Updates
  • Resolved
    UTC
    Resolved

    The incident has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Monitoring
    UTC
    Monitoring

    We have identified the issue and applied a fix. We are now closely monitoring system performance recovery.

    We apologize for any inconvenience this may have caused.

    Regards, Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with payment and application flows. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT